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My account
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BT's online services
BT’s online services make it easier for you to manage your account, whenever you like and wherever you are. In order to access Customer zone, View my bill and Network call performance, please log in.
Customer zone
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You can now place your orders online at Customer zone. If you already have access to Customer zone, please enter your login/password details in the Log in box on the top right hand side of this page. If you are a first time user – please press register for immediate registration and you can begin placing orders straight away.
Billing
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View My Bill
View bills up to 15 months old, and calls made from your last bill to 10 PM the previous evening.
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Network Call Performance
Improve the customer experience by analysing how well you deal with incoming and outgoing calls. To access this service online please log in.
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Analyst Converge
BT Analyst Converge is a powerful, online billing analysis tool giving immediate access to your BT OneBillPlus data.
Product advice and support
Product supportFirst class online support for your BT Telephone System 24 hours a day.
Other BT Portals
BT Global Services - My account