Make the most of collaboration by moving to the cloud

Our cloud-based voice and collaboration platform gives you voice, instant messaging and presence, video and desktop sharing on a pay-per-user, per month basis.

We can offer you:  

• a single global price including user, shared connectivity to the platform and centralised PSTN breakout
• self-service administration though My Account and fast, accurate deployment with our Bulk Load Tool
• the ability to quickly add other applications, such as Cisco Spark
• data centres around the world – dual data centres, geographically separated in North America, UK and Asia Pacific managing over 200,000 users
• security and compliance capabilities that meet ISO27001 standards.

One Cloud monitoring is an experience management solution for even the largest unified communications environments.

Our solution with IR Prognosis: 

• gives you a real-time dashboard view over multi-vendor technologies
• knows when issues occur and resolves them before they become business-affecting
• simplifies troubleshooting with granular call quality data, analysis and historical data
• has no upfront costs, no need for any onsite equipment and is available on a pay-as-you-go model - per user, per month
• optimises performance and provides a complete end-to-end view of your environment for a superior quality user experience
• supports multiple vendors and technologies across UC, contact centre and web.

Adopting new technology into your business is quite often not as challenging as you may think.

Most technology partners are experienced in integrating solutions into customers infrastructure, the hardest part is often getting your people to use it. One of the biggest barriers to new technology solutions in any business is the lack of training and support to help their people seamlessly migrate over to using the new systems / platforms. Your people need you to make the switch as easy as possible for them, so that their day-to-day is not impacted. Because new technology should enhance their role, not make it harder. That's why we've made it the key focus of our service delivery.

We’ve designed a digital-first user adoption service to enable speed and flexibility in the support you need. This starts with our online learning hub providing ongoing support for you and your users from day one, which is vital with how fast-paced cloud technology evolves. Our support gives users the choice of the following learning tools; getting started guides, short videos, live training, pro tips and blogs, making sure there is something for everyone.

To help you launch your new technology, we also provide an online checklist, helping you map out what to communicate to your users, how to select the right training and share assets to engage them.

Additionally, if more support is required, our highly experienced team are always on hand to provide advice and to run a discovery session to build a tailored plan on how to launch and manage ongoing adoption.

Our priority is to increase satisfaction amongst users, improve the service launch experience and accelerate adoption. To find out more please get in touch.

Our One Mobile secure access solution lets your employees, contractors or any third party securely connect to your infrastructure.

Your users can connect wherever they are, from virtually any device, using client, clientless or browser-based access. As a simple-to-use secure, cloud service, the solution replaces on-premise gateways with a software gateway in our cloud.

With gateways around the world, your mobile users will have a great experience. There is minimal capital outlay, a simple monthly fee, and the costs of providing in-house access platforms are gone forever.