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Power your unified communications adoption

Increase collaboration to capitalise on your technology investment.

Overview

You know greater collaboration leads to greater business success.

And you want to gain a competitive edge by increasing motivation, efficiency and productivity, while making tangible savings through reduced travel, faster decision-making and greater output.

Making new technology available is one step. But to succeed, you need to get all your people on board.

What if you could ensure your employees have the knowledge and skills to use your new collaboration tools with confidence?

This would mean providing the awareness, coaching and education they need to understand how collaboration can improve their working lives – transforming the way they work using technology best suited to their role.

We can assess your environment, audience and what you want the technology to deliver in order to help you build and execute a tailored UC adoption plan for your organisation.

Featured products

The Zoom you love with the choice, integration and security you need.

We all have our preferred platform when it comes to virtual meetings and video calls.

With Zoom Meetings from BT you don’t have to worry about which collaboration tool your people prefer, because we can deploy them all, giving you the integration, experience and security you need.

Our automated deployment means you’ll be up and running quickly and with our tailored adoption service we’ll make sure your solution supports your business needs - and your users.

Security is in our DNA and our meetings solutions are no exception. Zoom Meetings from BT gives you all the benefits of the simple Zoom user experience that’s BT security verified.

You’re in control of what you spend too, only paying for the employees that use it. It’s a scalable, flexible, managed service that you pay for per user per month. With or without licences.

Our end-to-end proactive monitoring detects issues anywhere in the system – whether it’s your office network, mobile, wi-fi or even a traditional phone line – and resolves them before they impact your call.

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Adopting new technology into your business is quite often not as challenging as you may think.

Most technology partners are experienced in integrating solutions into customers infrastructure, the hardest part is often getting your people to use it. One of the biggest barriers to new technology solutions in any business is the lack of training and support to help their people seamlessly migrate over to using the new systems / platforms. Your people need you to make the switch as easy as possible for them, so that their day-to-day is not impacted. Because new technology should enhance their role, not make it harder. That's why we've made it the key focus of our service delivery.

We’ve designed a digital-first user adoption service to enable speed and flexibility in the support you need. This starts with our online learning hub providing ongoing support for you and your users from day one, which is vital with how fast-paced cloud technology evolves. Our support gives users the choice of the following learning tools; getting started guides, short videos, live training, pro tips and blogs, making sure there is something for everyone.

To help you launch your new technology, we also provide an online checklist, helping you map out what to communicate to your users, how to select the right training and share assets to engage them.

Additionally, if more support is required, our highly experienced team are always on hand to provide advice and to run a discovery session to build a tailored plan on how to launch and manage ongoing adoption.

Our priority is to increase satisfaction amongst users, improve the service launch experience and accelerate adoption. To find out more please get in touch.

Want to know more?

Get in contact with one of our experts to discuss your needs

Contact a specialist

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