UC experience management

Give your users the best experience possible with communications experience management-as-a-service.

Référence BT One Cloud monitoring
Catégorie Collaboration sur le cloud

One Cloud monitoring is an experience management solution for even the largest unified communications environments.

Our solution with IR Prognosis: 

  • gives you a real-time dashboard view over multi-vendor technologies
  • knows when issues occur and resolves them before they become business-affecting
  • simplifies troubleshooting with granular call quality data, analysis and historical data
  • has no upfront costs, no need for any onsite equipment and is available on a pay-as-you-go model - per user, per month
  • optimises performance and provides a complete end-to-end view of your environment for a superior quality user experience
  • supports multiple vendors and technologies across UC, contact centre and web.

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