Global voice solutions

Overview

Why are global voice solutions important?

The impending closure of traditional voice networks like PSTN and ISDN, and the transition to hybrid working is accelerating the adoption of digital voice and collaboration solutions. Today, global businesses need voice solutions that are flexible, efficient and cost-effective, to accommodate the rapidly changing and often unpredictable business environment. By using the data network to make voice and video calls, our digital voice solutions are playing a critical role in accelerating and future-proofing digital workplace deployments for our global customers.

Ensuring your employees and your customers can connect and communicate without interruption or failure is more important than ever. Our portfolio of digital voice solutions takes advantage of our established global network to provide industry-leading, quality voice infrastructure for some of the most demanding and intensive customer scenarios, where business-critical operations require the reliability and quality our services provides.

Moreover, when it comes to global voice infrastructure, having the right monitoring and performance reporting tools means you’ll get the right level of visibility and analytics to understand activity and service behaviours.

Why choose BT for global voice solutions?

It’s not just the service that makes the difference, but who you choose it with. Why choose global voice solutions from BT?

• Our global coverage - we can provide Global SIP Outbound in 73 countries, and Global SIP Full PSTN replacement in 24 countries and counting (with 9 more countries in our roadmap over the next 18-24 months).
• Our quality and reliability of service - we provide voice infrastructure to some of the most demanding and intensive customer scenarios, where our reliability and quality of service is critical to their business-critical operations. Our global voice network is built on our own fabric, meaning we provide industry-leading quality, availability, with excellent performance monitoring and analytics capabilities. Moreover, on our global voice network you get the assurance of enhanced incident management and fraud protection.
• Our experience - we have set up advanced global telephony solutions for over 350 customers, hosting more than 4 million numbers on behalf of our customers, routing more than 320 million minutes per month across our Global SIP platform alone.